Update - Cisco is committed to providing you with a secure and reliable experience.To ensure our SLVPN platform continues to meet your needs, we will be performing Emergency Maintenance as outlined below. Please note that this maintenance has been extended.Maintenance DetailsOriginal Date and Time: From 6:00 UTC to 8:00 UTC on January 24thNew Date and Time: From 6:00 UTC to 16:30 UTC on January 24thImpactDuring the maintenance, traffic may be briefly disrupted. Datacenter:CPH1.EDC(Copenhagen) We’re Here to HelpIf you have any questions or require assistance, please contact our support team. Thank you for your understanding and continued trust as we work to enhance your Cisco Umbrella experience. Jan 24, 2026 - 12:16 UTC
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KNOWN ISSUE: Please be advised that prepayments are currently unavailable. We apologize for any inconvenience. For questions, please reach out to us at help@connectwise.com.
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Update - We are continuing to work on a fix. Please refer to https://www.docusign.com/trust/alerts/planned-maintenance-for-clm-production-na21-customers-january-24-2026 for more information. Jan 23, 2026 - 02:07 UTC
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 23, 2026 - 21:00 PST
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Update - We continue to experience SMS delivery failures to MTN network in Cameroon still. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available Jan 23, 2026 - 17:36 PST
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[Umbrella] - Emergency Maintenance SLVPN Traffic Disruption CPH1.EDC(Copenhagen) 6:00 UTC to 16:30 UTC on January 24th
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